1. INTRODUCTION AND ACCEPTANCE

Welcome to Taskaroo. These Terms of Service ("Terms") are a binding legal agreement between you and Taskaroo, Inc., a Delaware corporation ("Taskaroo," "we," "our," or "us") regarding your use of the Taskaroo proprietary online platform for property services management, AI-powered service matching, and related services made available through our website at www.taskaroo.com and through our mobile applications (collectively, the "Platform" or "Service").

By accessing or using the Service, you accept these Terms and agree to use the Service in compliance with these Terms.

If you are registering for an account or using the Service on behalf of an entity, organization, property management company, or service business ("Organization"), you agree to these Terms on behalf of that Organization and you represent and warrant that you have the authority to bind that Organization to these Terms.

If you do not agree to these Terms, you must not access or use the Service.

1.1 Relationship to Other Agreements

If you use RooPay financial services:

- You must separately accept the RooPay Financial Services Agreement at taskaroo.com/roopay-terms

- RooPay services are governed by the RooPay Financial Services Agreement, not these Platform Terms

- Financial account terms, fees, and dispute resolution for RooPay are separate from Platform services

These Platform Terms govern:

- Platform access and account management

- Service matching and communication tools

- Non-financial features and services

- Platform fees and subscriptions (excluding RooPay financial services)

2. ACCOUNT REGISTRATION AND USERS

2.1 Account Types

The Service offers different account types:

a) Property Owner/Resident Accounts ("Consumer Accounts"): For individuals managing properties for personal, family, or household purposes who need services performed.

b) Service Provider Accounts ("Business Accounts"): For businesses and professionals offering property services (plumbers, HVAC technicians, electricians, contractors, etc.).

c) Property Manager Accounts ("Business Accounts"): For organizations managing multiple properties on behalf of owners.

2.2 Registration Requirements

When registering, you must:

- Be at least 18 years old

- Be a U.S. resident with a valid U.S. address

- Provide accurate, complete, and current information

- Maintain and promptly update your account information within 10 days of any changes

- Keep your login credentials secure and confidential

- Notify us immediately of any unauthorized use or security breach

You are responsible for all activities that occur through your account.

2.3 Multiple Users and Authorized Access

For Service Provider Accounts:

- You may authorize multiple employees or contractors ("Authorized Users") to access the Service

- Each Authorized User must have unique login credentials

- You are responsible for all Authorized User activities

- You must ensure Authorized Users comply with these Terms

- You must immediately revoke access for terminated Authorized Users

For Property Manager Accounts:

- You may manage multiple properties under a single account

- You must have proper written authorization to act on behalf of property owners

- You are responsible for maintaining accurate property information

- You must update property ownership information when properties change hands

2.4 Account Verification

We reserve the right to:

- Verify your identity and business information through third-party services

- Request additional documentation (licenses, insurance certificates, business formation documents, tax IDs)

- Suspend or terminate accounts with inaccurate, incomplete, or unverifiable information

- Limit access pending verification completion

- Conduct periodic re-verification of credentials

Failure to provide requested verification may result in account suspension or closure.

2.5 One Account Per Entity

- Individuals may have only one Consumer Account

- Businesses may have only one Service Provider Account per legal entity

- Creating duplicate accounts to circumvent fees, restrictions, or suspensions is prohibited

- We may consolidate or terminate duplicate accounts without notice

3. SERVICES PROVIDED

3.1 Core Platform Services

Taskaroo provides:

a) Service Matching: AI-powered matching between property service needs and qualified service providers based on:
- Service type and requirements

- Location and service areas

- Availability and capacity

- Ratings and performance history

- Network connections and recommendations

- Historical performance data

b) Communication Tools: In-platform messaging and notifications between matched parties

c) Service Management: Tools for requesting, quoting, scheduling, tracking, and managing services

d) Property Intelligence: Historical service records tied to properties for current and future owners, creating a comprehensive property service history

e) Payment Processing (Optional): Optional payment processing through RooPay financial services (subject to separate RooPay Financial Services Agreement)

f) Analytics and Reporting: Performance metrics, service history, and business intelligence tools

3.2 Platform Role and Limitations

CRITICAL UNDERSTANDING:

Taskaroo is a technology platform that facilitates connections between property owners and service providers. We are not:

- A service provider or contractor

- A general contractor or construction manager

- An employer or agent of service providers

- A party to service agreements between users

- Responsible for licensing, permitting, or code compliance

- A guarantor of work quality or completion

We do not:

- Guarantee service provider availability, response times, or work quality

- Warranty or guarantee any work performed by service providers

- Supervise, direct, or control service provider work methods

- Assume liability for service provider performance, conduct, or compliance

- Verify credentials beyond basic verification procedures

- Guarantee pricing, quotes, or estimates provided by service providers

All service agreements are directly between property owners and service providers.

3.3 Service Availability

- The Service is available throughout the United States

- Certain features may have geographic limitations

- Service provider availability varies by location

- We do not guarantee the Service will be uninterrupted, timely, secure, or error-free

- Scheduled and emergency maintenance may cause temporary unavailability

- We may discontinue features or the entire Service with reasonable notice

4. FEES AND PAYMENT

4.1 Platform Fee Structure

a) Free Tier Qualification:

Service Providers qualify for free platform access by:

Maintaining minimum monthly transaction volume through RooPay financial products

Current threshold: $5,000/month in RooPay processed transactions

Qualification assessed monthly based on previous month's activity

Thresholds subject to change with 30 days' notice

Property Owners/Residents qualify for free platform access by:

Using RooPay for payment processing on qualified transactions

Maintaining active account in good standing

Qualification criteria subject to change with 30 days' notice

Taskaroo Terms of Service

Effective Date: November 11, 2025

Last Updated: November 11, 2025

Welcome to Taskaroo (“Taskaroo,” “we,” “us,” or “our”). By using our website, mobile applications, and services (collectively, the “Platform”), you agree to these Terms of Service (“Terms”). Please read carefully.

If you do not agree, do not use the Platform.

1. ACCEPTANCE OF TERMS

By accessing or using Taskaroo, you acknowledge that you: - Have read and understood these Terms - Agree to be bound by these Terms - Agree to our Privacy Policy (incorporated by reference)

2. ELIGIBILITY & ACCOUNT REGISTRATION

2.1 Eligibility

You must be at least 18 years old to use Taskaroo.

2.2 Account Registration

To access certain features, you must create an account. You are responsible for: - Maintaining confidentiality of your account credentials - All activities occurring under your account - Providing accurate and current information

3. PLATFORM SERVICES

3.1 What Taskaroo Provides

Taskaroo is a technology platform that: - Connects property owners with service professionals - Provides communication and project management tools - Facilitates payment processing (through integrated financial services)

3.2 What Taskaroo Is NOT

We are not: - A service provider or contractor - An employer or agent of service professionals - A party to service agreements between users - Responsible for service quality, completion, or disputes

All service agreements are directly between property owners and service professionals.

4. FINANCIAL SERVICES - ROOPAY

Payment processing services are provided through RooPay, powered by Stripe Payments Company with funds held at partner banks (Members FDIC).

Important:

RooPay services require separate acceptance of RooPay Financial Services Agreement
You will receive all necessary banking disclosures during RooPay onboarding
RooPay services are governed by the RooPay Agreement, not these Platform Terms

5. USER CONDUCT

You agree to: Use the Platform lawfully and in accordance with these Terms - Provide accurate information in service requests - Not misuse, hack, or disrupt the Platform - Not violate any third-party rights

You may not: Use the Platform for illegal purposes - Harass, abuse, or defraud other users - Circumvent fees or platform systems - Violate intellectual property rights

6. SERVICE AGREEMENTS & CONTRACTOR RELATIONSHIPS

6.1 Service Requests

Property owners may post service requests. Service professionals may respond with quotes and proposals.

6.2 Independent Contractors

Service professionals are independent contractors, not Taskaroo employees. Taskaroo: - Does not control how professionals perform work - Does not guarantee work quality or completion - Is not liable for professional conduct or performance

6.3 Due Diligence

Users should: - Verify credentials, licenses, and insurance - Review ratings and past work - Communicate clearly about scope and expectations

7. FEES & PAYMENTS

7.1 Platform Fees

Fee structure available at taskaroo.com/pricing

7.2 Payment Processing

Payments processed through RooPay are subject to: - RooPay Financial Services Agreement - Processing fees (disclosed at time of payment) - Banking terms provided during onboarding

7.3 Refunds

Refunds are subject to our Refund Policy. Payment disputes between users must be resolved directly.

8. INTELLECTUAL PROPERTY

8.1 Taskaroo Property

All Platform content, features, trademarks, and software are owned by Taskaroo. You may not copy, modify, distribute, or create derivative works without permission.

8.2 Your Content

You retain ownership of content you upload. By uploading, you grant Taskaroo a license to use, display, and store your content to provide the Platform services.

You represent that your content: - Does not violate third-party rights - Is accurate and not misleading - Complies with applicable laws

9. PRIVACY & DATA

Your use of the Platform is subject to our Privacy Policy.

Important: Service history data may remain associated with properties to provide value to current and future owners. This is a core feature of the Platform.

10. DISCLAIMERS & LIMITATION OF LIABILITY

10.1 “AS IS” Service

THE PLATFORM IS PROVIDED “AS IS” WITHOUT WARRANTIES OF ANY KIND. We disclaim all warranties, express or implied, including merchantability and fitness for a particular purpose.

10.2 Service Provider Disclaimer

WE DO NOT GUARANTEE: - Service provider quality, timeliness, or professionalism - Accuracy of quotes or estimates - Work completion or compliance with codes - Safety or legality of services performed

10.3 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

Taskaroo’s total liability shall not exceed the greater of: - (a) Fees you paid to Taskaroo in the past 12 months, or - (b) $100

We are not liable for: - Indirect, consequential, or punitive damages - Property damage caused by service providers - Personal injury caused by service providers - Lost profits, data, or business opportunities - Third-party actions or service provider conduct

11. INDEMNIFICATION

You agree to indemnify and hold Taskaroo harmless from claims arising from: - Your use of the Platform - Your violation of these Terms - Your violation of any law or third-party rights - Disputes with other users - (For service providers) Your work performance, licensing, or insurance failures

12. DISPUTE RESOLUTION

12.1 Informal Resolution Required

Before filing any legal action, you must attempt to resolve disputes informally by contacting [email protected].

12.2 Arbitration Agreement

Disputes will be resolved through binding arbitration, not court, except: - Small claims court actions - Intellectual property claims

Consumer users may opt out within 30 days by emailing [email protected] with subject “Arbitration Opt-Out.”

12.3 Class Action Waiver

All disputes must be brought individually. No class actions, representative actions, or consolidated proceedings are permitted.

12.4 Governing Law

These Terms are governed by Delaware law. If arbitration doesn’t apply, exclusive jurisdiction is in New Castle County, Delaware.

13. TERMINATION

13.1 By You

You may close your account at any time through Account Settings or by contacting [email protected].

13.2 By Taskaroo

We may suspend or terminate accounts for: - Terms violations - Fraudulent or illegal activity - Non-payment - At our discretion with notice

13.3 Effect of Termination

Upon termination: - Access ceases immediately - No refunds of paid fees - Outstanding obligations remain due - Property service history remains with properties

14. CHANGES TO TERMS

We may modify these Terms at any time. Material changes will be notified 30 days in advance via: - Email to your registered address - In-app notification - Posted notice at taskaroo.com/terms

Continued use after changes constitutes acceptance.

15. GENERAL PROVISIONS

15.1 Entire Agreement

These Terms, the Privacy Policy, and any referenced agreements constitute the entire agreement.

15.2 Severability

If any provision is invalid, the remaining provisions remain in effect.

15.3 No Waiver

Failure to enforce any provision doesn’t waive our right to enforce it later.

15.4 Assignment

You may not assign these Terms. Taskaroo may assign to affiliates or successors.

16. CONTACT INFORMATION

Taskaroo, Inc. 1008 N Florida Ave Tampa, FL 33602

📧 Email: [email protected] / [email protected]

Taskaroo partners with Stripe Payments Company for money transmission services and account services with funds held at Fifth Third Bank N.A., Funds are eligible for FDIC pass-through insurance up to $250K per depositor. Roopay Visa® Commercial cards are powered by Stripe and issued by Celtic Bank.

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